1:1s can be difficult. But the key to success is the key to many things: be prepared.
- 100% gratitude
- clear expectations
- active listening
- Start with gratitude. Thank them for their time and show them that you are grateful for their support.
- Show support. Tell them you need to rely on them for decisions that benefit the team. If you show humility and tell them that:
- You don't know it all
- That you need them to be succesful, then they will most likely be on your side and you can work together to reach goals.
- Set expectations: what is the purpose of this week? this meeting? What is going on at a high level that they should know about.
- Be an active listener and ask for feedback: the better you practice listening, the better you will get at detecting slight shifts in motivation/emotions/etc. If you can listen, you can become a more empathetic manger and that is the key for gaining your report's trust and even friendship.
- In the end reiterate gratitude and share next steps and key takeaways.
How to manage former peers as a new manager
With your new promotion, congratulations are in order. But so is trepidation: You are now faced with the precarious challenge of figuring out how to manage former peers. I can feel the heat rising from your situation in merely thinking about it. Perhaps some of your former peers were vying for the role that you now hold.